mount sinai hospital

Travel and concierge services
for valued patients and families

Protravel International is the premier luxury travel agency in New York. Headquartered on Madison Avenue for over 25 years, we are proud to partner with Mount Sinai—the premier hospital in the city—to assist you and your family with all your travel and concierge needs while in New York. Our sensitive, well-connected and knowledgeable travel experts will take care of every detail so you don’t have to.

Josh Alexander
Account Executive
Protravel International
515 Madison Avenue | New York, NY 10022
Phone: +1 877-239-1375


Boeing 777

Because we are a top preferred partner with all major airlines worldwide, you will have access special fares, preferred seating and global 24/7 service. We know things can change quickly, and we will get you seats on the flights you need.


Chauffeured limousines

  • Airport meet-and-greet service
  • Chauffeured limousines
  • Transfers
  • Rental cars


the best hotel suites in New York

As a top producer for Ritz-Carlton, Four Seasons, Mandarin Oriental, Taj, Peninsula, Hilton, Starwood, and many others, the best hotel suites in New York will be available to you on a moment’s notice, with VIP amenities and 5-star service.


24/7 emergency reservations—available in over 65 countries. Not a call center, you will reach an experienced travel advisor.


hottest Michelin restaurants in town

From the hottest Michelin restaurants in town to the quietest private dining rooms and neighborhood gems, we will reserve your table. We can also arrange for private chefs and VIP room service to accommodate any special food requirements.


We know how important it is to be reachable at all times, so we offer:

  • International cell phone sales and rentals
  • Local SIM cards, including for iPhones and iPads
  • Satellite phones


Confirmations by e-mail, fax or straight to your smartphone.


  • Tickets to museums, theater and other cultural and sporting events
  • Reservations at top spa and wellness locales
  • Licensed child care and baby-sitting services